Privacy Policy

1. WHAT INFORMATION DO WE PROCESS?

 

Personal information You Disclose to Us:

We collect personal information that you voluntarily provide to us when you create a Hoolan account and set up your profile, when you use our Services, when you respond to our communications, or otherwise when you contact us. This includes:

 

• Account data. In order to use our Services, we require you to sign up and create a Hoolan account where you provide us with your name, username and email address.

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• Profile data & kit data. To be able to fully benefit from the Services, you can choose to add profile information, such as profile pictures, profile intro, home spot, gender, nationality and date of birth, as well as kit information such as the category, size and brand of sports equipment you use.

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• User generated data. For example, photos and notes from your session, questions, messages and any other content or information that you generate, transmit, or otherwise make available on the Service.
   

• Social & connection data. If you choose to use Hoolan’s social features, such as following other users or accepting follow requests, we process information relating to those connections. This may include your followers, users you follow, shared profile information, shared sessions, activity feed interactions and connection requests. Depending on your privacy settings, your profile information and sessions may be visible to other users of the Service.

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• Social media data. We have pages on social media sites like Facebook, Instagram, and Twitter. The companies that host our Social Media Pages may also provide us with aggregate information and analytics regarding the use of our Social Media Pages.

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• Surveys, competitions, giveaways. Any information that you submit in relation to any surveys, competitions, giveaways or other promotions that we may run, will be treated in accordance with the terms of this Privacy Policy, except if expressly noted in the rules.

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Health Data

Only with your explicit consent will we process health-related information.
This may include:

• Heart rate

• Calories burned

This information is used solely to provide activity tracking features and is never used for advertising or sold to third parties.

 

Activity Data

We process your activity data and store it in your user account. This includes data such as speed, date and time of session, duration, distance, GPS location and movement data such as jump height, jump distance, airtime, rotations and G-force on landing.

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Session Visibility & Sharing
You can control who can view your sessions using your privacy settings within the Hoolan App. Depending on your selected settings, your sessions may be visible to:

• Only you

• Users who follow you

• All users of the Service (if your profile is set to Public) 

You may also choose to change the visibility of individual sessions at any time.

 

Location Data

We process your location data only:

• With your consent

• While actively using the Hoolan App

Location tracking is required to provide session tracking and statistics.

You may disable location permissions at any time through your device settings, although some features may stop functioning correctly.​

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Anonymous Aggregated Data

We may aggregate anonymous usage and activity data to:

• Improve the Services

• Understand trends

• Develop features

• Support business analysis

• Improve marketing effectiveness

This data does not identify individual users.

 

Technical Information

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. The information we collect includes:

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• Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. This log data includes your IP address (so we can understand which country you are connecting from), device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps'), and hardware settings).

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• Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.

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Cookies

We use cookies and similar technologies to:

• Keep users signed in

• Improve functionality

• Analyse usage Improve the user experience

You may disable cookies through your browser settings, although some features may not function correctly.​​

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